Accuracy of information on the site:

Color Vision AS do our best to ensure that the information on our webshop is accurate, up to date and complete. However, deviations may occur and content on the site might be incorrect, out of date or incomplete. All product description, specifications and content of all sorts can change at any time without notice. At Color Vision AS color is our shtick, and we do our best to portray the color of the product as accurate as possible. Howevere due to different screen configurations it might not always be accurate. 

The avaliability of the products on the site does not imply that they will be avaliable at any time, and Color Vision AS reserve the right to discontinue a product at any time.

Terms of sale

Parties
Seller is Color Vision AS, Sandbrogaten 5, hello@colorvisionofficial.com, +4793203789, 916 206 682, and is hereinafter referred to as the seller/seller.

The buyer is the consumer who makes the order, and is referred to in the following as the buyer/buyer.

Payment methods

Color Vision AS accepts VISA, Mastercard and American Express. You can also pay by Klarna. You will not be charged until the package is shipped from us. For pre-orders and made-to-order card will be charged beforehand. 


Shipping information

Your order will normally be dispatched within 24 hours from the time you place your order. Orders placed during weekends will be dispatched first Monday. When your order is dispatched, you will receive a shipping confirmation by e-mail including all shipment details. 

Color Vision AS ships with DHL Express domestic and international. You will receive and email with tracking number. All orders are dispatched after rigid quality control from Color Vision HQ in Bergen, Norway. Delivery times may vary to conditions outside Color Vision AS control. In such case Color Vision can not be held responsible.

Please note that we can not deliver to P.O Boxes.

Duties and taxes

Orders shipped outside of Norway may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; Color Vision AS has no control over these charges, nor can Color Vision AS predict what they may be.


Intellectual property

Color Vision AS webshop including logo, text, images, photo, design, graphics, images, data and software are owned by Color Vision AS. You may use this elements personally for non commercial purposes, and download privately. You may not share or edit and share any of these elements without prior consent from copywright owner.


Returns

Color Vision operates with a 14 day free return. So, if your garment does not fit or you aren't satisfied - email hello@colorvisionofficial.com. Write your order number, name, telephone number and reason for return.

Unfortunately made to measure items using your own measurements can not be returned. If your item doesn't fit, contact hello@colorvisionofficial.com to set up a new fitting.

The garment must be in perfect condition, without any wear and tear, unwashed and unworn with tags attached.

 

Defects goods - the buyer's rights and deadline for complaints
If there is a defect in the goods, the buyer must, within a reasonable time after it was discovered or should have been discovered, notify the seller that he or she wants to claim the defect. The buyer has always complained in sufficient time if it happens within 2 months. from the time the defect was discovered or should have been discovered. Complaints can be made no later than two years after the buyer took over the item. If the product or parts of it are intended to last significantly longer than two years, the complaint deadline is five years.

If the item has a defect and this is not due to the buyer or conditions on the buyer's side, the buyer may, in accordance with the rules of the Consumer Purchase Act, chapter 6, withhold the purchase price, choose between rectification and redelivery, demand a price reduction, demand the contract terminated and/or demand compensation from the seller.

Complaints to the seller should be made in writing.

Correction or redelivery
The buyer can choose between demanding that the defect be rectified or delivery of similar items. The seller can nevertheless object to the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs. Correction or redelivery must be made within a reasonable time. In principle, the seller does not have the right to make more than two remedial attempts for the same defect.

Price reduction
The buyer can claim an appropriate price reduction if the item is not corrected or re-delivered. This means that the ratio between the reduced and agreed price corresponds to the ratio between the item's value in defective and contractual condition. If there are special reasons for this, the price discount can instead be set equal to the significance of the defect for the buyer.

Cancellation of purchase
If the item has not been corrected or re-delivered, the buyer can also cancel the purchase if the defect is not insignificant.

Conflict resolution
Complaints must be addressed to the seller within a reasonable time, cf. points 9 and 10. The parties must try to resolve any disputes amicably. If this is not successful, the buyer can contact the Norwegian Consumer Protection Authority for mediation. Forbrukertilsynet is available on phone 23 400 600 or www.forbrukertilsynet.no.

The European Commission's complaints portal can also be used if you wish to lodge a complaint. It is particularly relevant if you are a consumer living in another EU country. The complaint is filed here: http://ec.europa.eu/odr.